Return & Refund Policy

At Dox Greens LLC, we take pride in delivering fresh, high-quality microgreens grown to order.

 

Fresh & Perishable Products

Due to their perishable nature and food safety considerations, we do not accept physical returns of microgreens after delivery.

 

Damaged, Incorrect, or Unsatisfactory Orders

If your order arrives damaged, incorrect, or in unacceptable condition, please contact us as soon as possible, preferably within 24 hours of delivery. Include your order number, a description of the concern, and photographs when possible.

 

We review concerns individually and may offer a replacement, partial refund, or full refund depending on the circumstances.

 

Refund Processing

Approved refunds are generally issued to the original payment method. Processing times depend on the payment provider.

 

Contact: sales@doxgreens.com | (561) 305-9811

 

Nothing in this policy limits rights or remedies available under applicable law.